Shipping & Returns

Shipping Policy

Thank you for shopping with us! We strive to ensure a smooth and seamless shipping experience. Below are the details regarding our shipping policy:

  • Processing Time: Orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed the next business day.
  • Shipping Methods: We offer standard and expedited shipping options. Shipping times and costs vary depending on the chosen method and your location.
  • Shipping Costs: Shipping costs are calculated at checkout based on the weight of your items and your delivery location.
  • Order Tracking: Once your order has been shipped, you will receive a confirmation email with a tracking number to monitor your shipment.
  • Delivery Issues: If you encounter any issues with delivery or if your package is damaged, please contact our customer service team within 5 business days of receiving your order.

Return Policy

Please note that we do not accept returns. However, we are happy to offer store credit for eligible items under the following conditions:

  • Store Credit Eligibility: Items eligible for store credit must be returned within 14 days of receipt. To be eligible for store credit, items must be unused, in their original condition, and in their original packaging.
  • Return Process: To initiate a return for store credit, please contact Sukhmani by email to receive a return authorization. Once authorized, please return the item(s) to the address provided by our team.
  • Store Credit Issuance: Upon receipt and inspection of the returned item(s), store credit will be issued for the value of the returned merchandise. Store credit will be applied to your account and can be used for future purchases at our store.
  • Non-Eligible Items: Items that are final sale, damaged by the customer, or returned outside the 14-day window are not eligible for store credit.

Contact Us

If you have any questions or need assistance with shipping or returns, please contact one of our team members at info@sukhmanidesigns.com or 505-255-2889. We are here to help!

Thank you for shopping with us!